Warranties
Here, you can easily find and download warranty documents for all our products. Our aim is to ensure you have all the information you need to make the most of your purchase and enjoy peace of mind.
Scroll down to see both the General Warranty and Category-Specific Warranties.
See the full document by clicking below
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Aircraft Hangars
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See WarrantyCommercial Storage Buildings
See WarrantyFabric Buildings
See WarrantyFactory & Warehouse Wall Partitioning
See WarrantyLoading Bay Shelters
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Frequently Asked Questions
- Double Truss Steel Frame:
- Q235 Hot Galvanized Steel Frame: 20-Year Structural Warranty.
- H Section Steel Frame:
- Q355B H: 20-Year Structural Warranty.
- Fabric Material:
- PVC 23 oz/sy (610g /m²): 5-year product warranty for the external building fabric.
- Panelling:
- 6-Year Warranty for both Non-Insulated and Sandwich Panelling.
The warranty covers any defects in materials or workmanship under normal use during the warranty period. This includes:
- 20-year structural warranty for the load-bearing elements of the building.
- 5-year product warranty for the external building fabric.
- Fire Retardant PVC - Classification M2.
- ISO 9001 certificate from suppliers to show quality assurance.
If a defect arises and a valid claim is received within the warranty period, Kit Buildings will either:
- Repair the defective product at no charge using new or refurbished replacement parts.
- Exchange the defective product with a new or refurbished product.
To obtain warranty service, please contact our customer service team at info@kitbuildings.com with the original proof of purchase and a detailed description of the issue.
Yes, the warranty does not cover any damage or defect caused by:
- Abuse, misuse, or improper installation.
- Normal wear and tear.
- Unauthorised repair or modification.
- Accident, fire, or other external causes.
Kit Buildings shall not be liable for any incidental or consequential damages from using our products. This warranty gives you specific legal rights; you may also have other rights that vary from state to state or country to country.
For more information or assistance, you can reach out to us via:
- Phone: (+44) 01375 258199
- Fax: (+44) 01375 856911
- Email: info@kitbuildings.com
- Address: 44 Stores, 44 Berth, Port of Tilbury, Tilbury, Essex, RM18 7HP